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  ANDYROWAN.COM

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Terms of sale
 
Your satisfaction is of of paramount importance to us, we hope that you will love the jewellery you purchase from us.

We offer a layaway plan of three equal payments over three months and layaway payments by Paypal please, so I can keep track.

You may return an item for a refund if it is not to your taste. We will refund the purchase price for a maximum of 14 days after receipt. After that time we are happy to resell the piece for you or issue you with a shop credit. Refunds will be in the same form as the original payment. If you have paid in full in one payment then you will receive an immediate refund in full. If you have chosen to use our layaway scheme, then your refund will be split into payments the same as your layaway payments. For example, if you made 3 payments over 3 months, then your refund will be split into 3 payments over 3 months. Please do not buy an item on layaway if you are not comfortable with our layaway refund policy.
If you have paid for the item on layaway via Paypal and have taken longer than the 60 day period Paypal allow for a refund to pay for it, you will be liable for the Paypal fees incurred to send you a refund.
 
If you wish to return an item, could you please:
 
E-mail us immediately on receipt of the item, to let us know you would like to return it?
Return the item to us within 14 days , via a secure and insured service. Items must be returned in the same condition as they were received - damaged, broken or altered items will not be accepted for a refund. Please remember you are buying a piece of antique jewellery which must be treated with care. These items are not suitable to wear whilst gardening, washing, showering, playing sport, etc. Foil backed items must not come into contact with water, as this may cause discolouration. The items offered for sale on this site are antiques in very good condition and with careful treatment they should remain that way for at least another hundred years.

Please note that the prices quoted are for export and do not include VAT. For buyers inside the EEC, VAT will be added to the sale price.
 
Thank you for your consideration,
Michele Rowan